From the lab
Guides & insights
Featured · Hard drives · 3 min read
What actually happens inside a clean room
A step-by-step look at how a clicking drive is opened, repaired and imaged, and why dust is the enemy.
Hard drives · 4 min read
Why is my hard drive clicking? 5 causes and what to do
A clicking drive is warning you. Here's what the sound usually means, and the one thing that gives you the best chance of getting your files back.
Phones · 3 min readPhone fell in water? Skip the rice. Do this instead
The first hour matters most. A simple checklist to protect your photos and chats.
Business · 3 min readRAID failed? What not to do before calling an expert
Rebuilding the array can overwrite your data. How IT teams should respond in the first hour.
SSD · 3 min readWhy SSD recovery is harder than hard drive recovery
No moving parts does not mean no failures. Controllers, TRIM and encryption all make SSDs a different job.
Prevention · 3 min readThe 3-2-1 backup rule, explained simply
Three copies, two kinds of storage, one somewhere else. That is the whole rule.
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